Last Updated: June 13, 2024

1. Introduction

This Privacy policy describes how INSURA (M) SDN. BHD. (“INSURA”) and its subsidiaries as well as partners collects, stores, processes, discloses and otherwise uses Personal Data of INSURA Members or information provided by you in enrolling under INSURA. Your Personal Data is collected, stored, used, disclosed or otherwise processed only in relation to websites, applications, products, services, content, benefits, events and other experiences under INSURA. In addition, this Privacy Notice also governs other websites, products, services, content, benefits, events and experiences which are owned, facilitated or managed by INSURA and which refer to this Privacy Notice. This Privacy Notice shall only have jurisdiction over the collection, storage, processing, disclosure and usage of Personal Data as provided for in the Personal Data Protection Act 2010. This Privacy Notice also does not apply to any websites, products, services, benefits, content, events or experiences that are not owned or operated by INSURA or are operated or managed by third parties which include but are not limited to our Programme Partners, Panel Insurers and Insurance Agents.

Throughout this Privacy Notice, any reference to we”, “us”, "Company” or “INSURA” refers to INSURA (M) SDN. BHD. and INSURA’s parent company(ies) and subsidiaries. Unless specifically stated or defined otherwise, words and expressions used in this Privacy Notice shall have the meanings attributed to them in the INSURA Terms and Conditions. Whenever used, the expression “Personal Data'' shall have the meaning ascribed to it under the Personal Data Protection Act 2010.

Insura public website, including www.insura.com.my , are referred as “Website” and our online software-as-service platform provided by Insura, together with all related services provided by us are collectively referred to as the “Services.”

This Privacy Notice is meant to help you understand how, what and why Personal Data or other information you provide is collected, stored, processed, disclosed and otherwise used by the Company.

By applying for, enrolling as and continuing to be a Member, you expressly consent to the collection, storage, processing, disclosure and use of your Personal Data as described in this Privacy Notice.

2. Information we collect

We collect information when you provide it to us, when you use our Website or Services, and when other sources provide it to us, as further described below.

A. Information You Provide to Us

Account Creation: When you sign up for an account on our Website or Services, we collect personal information that you provide voluntarily, including your full name, email address, phone number, date of birth, and other relevant details.This information is necessary to create and manage your Insura account, enabling you to access various features and benefits.

Subscription Program Enrollment: Any information provided by you and collected by us is consented by you to be given, whether such information is indicated as mandatory to be provided for enrolment or is disclosed voluntarily. Where any information is mandatory to be provided, withholding such information will mean that you do not agree to enroll in INSURA, enjoy a Benefit or have decided to terminate your Membership. If you choose to enroll in our subscription program, we will collect additional information through the enrollment form, which includes the following details:

• Plate No.* (Text Input): Your vehicle's license plate number is required to associate the subscription with your specific vehicle and ensure accurate identification.
• Model* (Text Input): Providing your vehicle's model helps us categorize and manage subscription details effectively, tailored to different vehicle models.
• Variants* (Text Input): The variant of your vehicle, such as trim level or special edition, allows us to tailor the program to meet your specific needs and preferences.
• Year Made* (Text Input): Your vehicle's manufacturing year is essential to ensure eligibility and compatibility with our subscription program and associated services
• Current Insurance Expiry Date (Date Picker): Providing the expiry date of your current insurance allows us to manage the transition smoothly and ensure continuous coverage.
• Current Insurance Premium Paid (A)* (Text Input): This information helps us understand your current insurance coverage and calculate appropriate subscription fees based on your insurance plan.